Eastern Promise Polished Nickel Cairo Plain Stair Rod

• Rod diameter = Hollow 16mm (5/8in)
• Easy to fit rods - Perfect for D.I.Y.
• Come complete with brackets & screws
• Available in 10 finishes
• Permanent shiny look - no polishing required

We recommend that you add 6 inches (15cm) to the width of your runner to give you the ideal rod size.

For example a 80cm (2ft 7 in) stair rod would be suitable for up to 65cm stair runner.

The Eastern Promise stair rod range is an attractive alternative to the expensive solid rods. Although hollow, these stair rods are made from quality hollow brass 5/8"" (16mm) thick which makes them unbelievably strong and durable. These rods are versatile and stylish for a range of applications from adding statement to the home, to a sophisticated finish for a grand hotel. The rods have an invisible lacquered finish which means that they constantly look pristine, they only need wiping with a cloth and no polish. These hollow rods are made to order, so please select the most accurate length you require.

Express 1-3 Day Shipping (with in-flight options) is $15 or FREE when spending over $150!

- We ship all products within 24 hours to arrive in just 1-3 days (unless stated otherwise)
- All carpet rods will arrive within 7-14 days! (unless stated otherwise)

Shipping Policy 

Order Despatch......
We aim to ship all orders the same day with an aim to be delivered within 1-3 days. Orders that contain stair rods may take longer to ship as some of the ranges are custom made. Please see your order confirmation for further details on this.

Tracking Your Order.......
As soon as we have shipped your order you will receive an email notification with a link to all of your in flight options, along with your fully trackable shipping number.

Special Instructions..........
Once the item has been shipped, you will receive an email from the courier and you have the chance to make any special instructions via the in flight options such as 'leave with neighbor', 'ship to a different address', 'leave in a safe place'.

Missed Shipment..........

If no one is available to accept the item then simply rearrange the delivery at a time to suit you via the in flight options that will be emailed to you.

FREE 30 DAY RETURNS on all orders over $150. 

Simply inform us within 30 days of receiving the product and you will qualify for our free returns service.

Just email us at helpUSA@runrug.com to make us aware of your return. We shall then arrange a collection to take place. The item/s will be collected from your address and returned back to our depot or we will send you a returns label to drop off at a local drop off point. Upon return, we will refund the value of the item/s  that had been paid at the point of the order being placed.

If your order is under $150, then please arrange to send it back to our address at your own expense.

• Items must be packed in exactly the same format they were despatched. If the items are packed larger than they were shipped, we will incur further shipping charges which will be deducted from the refund, or were necessary charged to you (the customer).
• We must be notified within 30 days of the order being received. Please note that the process of arranging the collection however may take longer.
• Shipping costs paid on the original order are not refundable.
• Please return the item to us within 30 days of taking delivery of the product.
• Send the product back to us in an unused condition and in its original packaging.
• Enclose your invoice in the package with instructions to either refund or exchange.
• We advise you obtain proof of postage.
• If you return an item that is damaged, we shall either replace the product or issue a refund at your request.
• Whilst every effort is made during photography processes, to accurately reproduce colors we do not accept any responsibility for the payment of returning items if there has been a misrepresentation of color.
• This does not affect your statutory rights as a consumer.

Please note that the following products are excluded from our free returns service and 30-day return policy:-

• Orders under $150
• 1ft lengths
• Clearance Runners
• Bespoke Stair Rods & Runners
• Opened Wedding runners.

Should you need to send a product back to us on your own accord then our returns address is as follows:-

runrug® USA
3390 Rand Road STE D
South Plainfield
NJ
07080-1307