We offer free shipping and returns on all orders over $150!
Should you want to return a product to us for any reason, it couldn't be easier!
At runrug.com, we want to remove all of the stress from buying online and our 10,000’s of positive reviews prove we do just that!
All you need to do to return a product is contact our helpful customer service team to let us know you want to return the product and we shall take care of everything else to ensure that your return is as stress-free as possible.
As soon as we receive the item is collected, we’ll refund you immediately. We don't need to know your reason for returning it. We just want you to be happy with the product you purchase from us.
All of our products at runrug.com come with free express shipping. You will not be waiting any more than 3 business days for your product (unless stated otherwise).
If you need any help at all or want to start a returns process, please Contact Us
Please note: 1 ft, 2 ft & 3 ft hall & stair runner orders and singular stair rod orders are not included within our free returns policy.