Runrug Delivery & Returns

Express Shipping: We provide fast shipping, ensuring your items arrive within 5 working days.

East Coast 1-2 Days. Central 2-3 Days. West Coast 3-5 Days

Free 30-Day Returns Window: You have up to 30 days to return your purchase for free, providing peace of mind.
This policy excludes bespoke items. (Orders over $150)

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Step One: Order Prepared

Once your order is placed, your package is sealed and prepared for shipping.

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Step Two: Order Dispatched

Your order will arrive within 5 working days!

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Step Three: Notified

You will be notified when your order is on its way.

Here, you can list a safe place if you won’t be home.

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Step Four: Order arrives

Time to unpack your runner or rug & see it in its new home!

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Fast Shipping

We offer express shipping on all runners, stair rods, rugs and accessories.

USA

We ship to any state, and you'll always receive your order within 5 working days!
East Coast 1-2 Days.
Central 2-3 Days.
West Coast 3-5 Days

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30,000+ Reviews

We’re all about taking the stress out of online shopping for your perfect flooring product. Having delivered over 300,000 orders, and received over 30,000 positive reviews, we’ve focused on creating an effortless experience when shopping with Runrug.

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Returns

Enjoy free returns within 30 days, unless your product falls under our list of exclusions. For returns, contact our team and we’ll handle the rest! Exclusions apply to bespoke items, samples, as well as singular stair rod purchases.
(Orders over $150)