Privacy Complaints

If you're unhappy with how we've handled your personal data, tell us here. We'll acknowledge your complaint within 30 days and aim to resolve it within 3 months.

Prefer to talk?

However you'd rather reach us, we're ready to help.

Call us

0808 169 2787

9am - 5pm GMT
Monday to Friday

Email us

help@runrug.com

We'll acknowledge
within 30 days

Prefer to write?

You can also send your complaint by post to: Runrug, The Positive Co. Ltd, 84a Freeman Street, Grimsby, DN32 7AG.

If you're not happy with our response

You can contact the Information Commissioner's Office (ICO), the UK's independent regulator for data protection: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 0303 123 1113, or via ico.org.uk.